Quality logistics support throughout the business process is often considered as a turning point between sucsesfull and only partly sucsessfull companies. Being aware of the fact, since the foundation of the company,we have been striving to obtain the best and the most efficient logistics support for the time being, constantly developing, adjusting and improving it.
PIN Computers owns several storage spaces throughout Serbia, sizing over 2000 square meters in total. Apart from that, there is a company owned area where storage space can be expanded for additional 2500 square meters, based on current PIN Computers headquarters location.
We operate with our vendors on "ship on one address" principal. On the other hand, at the arrival we sort and distribute the equipment on optimal bases throughout our storages in order to increase its availability and shorten delivery time on the whole theritory of Serbia. Thus we provide our clients with wide range of up to date products.
Throughout reception process, apart from quantitative and qualitative checking of the goods, we keep records of their serial numbers. It enables us to track and manage the stock, as well as to have additional control during and after sales process and interventions.
Also, we use special storage modul integrated in our ERP/BI system in the storages. Thus we can easily track and manage processes of preparation and issuing of the goods.
Ordering process in PIN Computers is conducted mostly through specialized partner portal, but other more common ordering methods are available as well (telephone, e-mail etc). Ordering through partner portal enables us to harmonize orders with stock quantities in our storages.
Our distribution covers all market and sales channels. Traditional ones – specialised IT equipment stores and other technical equipment stores of various capacities, system integrators – solution partners, as well as big retail partners – big shopping chains stores, chains stores of various commodities and big specialised technical equipment stores.
Being important organizational part of our company Service employes experienced and reliable servicemen capable of dealing and solving our clients’problems. It is important to point out that we have service centers in several cities in Serbia, thus excelerating business process and efficiency.
Being aware of the fact, since the foundation of the company,we have been striving to obtain the best and the most efficient logistics support for the time being, constantly developing, adjusting and improving it.
As IT equipment and consumer electronics’ market is highly dynamic and it requires various expert’s knowledge it is inevitable to conduct their continuous education and expert’s improvement. Thus, PIN Computer’s employees are regularly sent to professional conventions in Serbia and abroad. We pay special attention to professional education of our employees and business partners.
It refers to tight collaboration in the area of market segmentation and often mutually calculated recommended final prize. Sometimes this approach implies crediting business partners.
Apart from that, we join our efforts in sales promotion process. Commonly, those are direct sales campaigns, but other means of support are also included (financial, logistics…).